Last Updated: January 3, 2025
At Manaooru.org.in, an initiative of RASYA Foundation, we prioritize the privacy and security of our visitors, donors, volunteers, and all other stakeholders. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect it.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect and use personal information to serve our mission of supporting community development and improving rural areas in Andhra Pradesh. The types of personal information we collect include:
1.1. Personal Data You Provide
- Donations or Volunteering: When you make a donation or sign up as a volunteer, we may collect your name, email address, phone number, mailing address, and payment information.
- Contact Forms: If you fill out a contact form or send us inquiries, we collect your name, email address, and any additional information you provide in your message.
- Event Participation: If you take part in an event, we may request additional demographic details for reporting or administrative purposes.
1.2. Automatically Collected Information
- Technical Data: When you visit our website, we may collect information like your IP address, browser type, device specifications, and pages accessed (via cookies and tracking technologies).
- Usage Data: This includes data on how you navigate our website and interact with our pages, such as the duration of visits and click-through rates.
1.3. Third-Party Information
If you use third-party payment gateways (e.g. CashFree Payment Gateway) to make donations, the third-party processor may independently collect and process your financial information. Please refer to their privacy policies for more information.
2. How We Use Your Information
The information we collect is used solely for purposes related to our non-profit activities and improving user experience. These purposes include:
- Processing donations and issuing receipts.
- Sending updates on our programs, newsletter subscriptions, and campaign results.
- Responding to inquiries or resolving concerns.
- Maintaining donor and volunteer records for program efficiency.
- Improving website functionality and fixing technical issues.
- Analyzing traffic data to monitor the impact of our initiatives.
We ensure that your information is not used for commercial activities or shared without your consent, except as necessary to fulfill our stated goals.
3. Sharing of Information
We respect the privacy of our users and do not sell or trade users’ personal information. However, your information may be shared in the following exceptional cases:
- Third-Party Service Providers: To process payments (e.g. CashFree) or provide necessary support services, third-party vendors may require access to your details.
- Legal Compliance: If required to do so by law or in response to legal proceedings.
- Volunteers and Program Partners: Limited information may be shared with program collaborators to coordinate projects or events, with your consent.
4. Donations and Financial Transactions
We take the security and confidentiality of your financial information seriously. Donations are processed through CashFree Payment Gateway, which is a secure, PCI DSS-compliant service provider.
- Payment Information: We do not store your financial details (e.g., credit card or banking details). All online transactions occur through a secure third-party processor.
- Transparency: Donations collected are only used for ongoing programs or specific campaigns, which are showcased on our website.
If you have any concerns about your donation or need assistance, contact us at manaooru@rasya.org.
5. Cookie Policy
Cookies are small pieces of data stored on your device when you visit our site. They allow us to provide an optimal user experience.
- Why We Use Cookies: To improve user navigation, track site traffic, and deliver personalized content.
- Types of Cookies:
- Essential Cookies: Required for critical website functionality.
- Analytics Cookies: Help us understand visitor engagement with the site.
- Opting Out: You can disable cookies through your browser settings, but certain features of the website may not function correctly if cookies are disabled.
6. How We Protect Your Information
We use appropriate technical and organizational measures to keep your information safe, including:
- Secure Connections: SSL encryption to protect data transmissions.
- Limited Access: Restricting access to sensitive personal data to a small number of authorized personnel.
- Data Retention: We retain your data only as long as it is necessary for the intended purpose or as required by law.
While we aim to provide maximum security, no website or online service can guarantee 100% security. Should there be a data breach, we will promptly notify affected parties as required by law.
7. Your Rights
As a user of Manaooru.org.in, you have the following rights:
- Access and Correction: You can request to see or fix any personal information we hold about you.
- Data Deletion: You may request that we delete your information from our records unless it is required by law to retain it.
- Opt-Out: You can unsubscribe from newsletters and communication emails at any time.
To exercise any of these rights, please email us at manaooru@rasya.org.
8. Third-Party Links
Our website may contain links to third-party websites, such as payment processors or affiliated program sites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before engaging with them.
9. Children’s Privacy
We value the importance of protecting children’s information. Our website and services are not specifically directed at children under the age of 13. However, in cases where children participate in our programs, consent is required from their parents or legal guardians.
10. Changes to This Policy
RASYA Foundation reserves the right to modify or update this Privacy Policy at any time. Changes will be effective immediately when posted on the website. By continuing to use the website following any updates, you agree to the updated policy.
We encourage visitors to regularly review this page for the latest privacy practices.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
- RASYA Foundation Address:
Flat 302, TNR Grandila, Rd. No. 29, Manikonda, Hyderabad, 500089 - General Email: foundation@rasya.org
- Website-Specific Inquiries: manaooru@rasya.org
- Phone Number: 9550343431
We appreciate your trust in supporting our mission and ensuring a brighter future for rural communities through Manaooru.org.in.